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FIL-LAND REALTY, INC.
SALES POLICY
ARTICLE I - CODE OF ETHICS
1. Agents and Branch Managers under the Branches network should
only sell Company projects. However, they may course their
brokerage transactions through the Company.
2. He should at all times speak well of his fellow Agents,
Branch Managers, the Company and its management.
3. He should not meddle, or lay claim to, or "snatch" a sale of a
fellow Agent or Branch Manager.
4. He should always serve his prospect well from the beginning up
to the very end of the sale. In this way he can be assured a
steady supply of satisfied buyers to whom he can go back to
sell a lot when the opportune time arrives again.
5. He should always strive to satisfy all the reasonable requests
of prospects with regards the sale. However, he must satisfy
these requests within the context of the Company's standing
sales policies and never on exceptions.
6. He should always turn in all payments received and entrusted to
him by the buyer at once and never borrow or spend any portion
thereof even with the intention of paying it back afterwards.
Malversing buyer's money or any similar offense will mean
automatic dismissal from the Company aside from liability for
any claim of the aggrieved parties.
7. He should refrain from giving "Rebates" to buyers as this
practice is not only unethical but degrades the prestige of the
profession.
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ARTICLE II - ACCEPTANCE / PROMOTION OF AGENTS
A) AGENTS :
Any person interested to join FIL-LAND REALTY, INC. shall be
required to attend the Company's Real Estate Business Opportunity
Seminar (REBOS). Applicants shall submit the following requirements
on or before the scheduled date of Seminar, to wit :
1) Two (2) ID pictures (colored) - 1" X 1" ;
2) Police Clearance from the City or Municipality where applicant
resides;
3) Applicant's Curriculum Vitae;
4) Two (2) copies of FIL-Land Realty's Application Forms (CA) duly
accomplished;
5) Payment of a Real estate Salesman License fee with the Ministry
of trade.
Since all applicants for Sales Agents are sponsored by a Branch
Manager, it shall be incumbent upon the sponsoring Branch Manager
to arrange a tour of Company's Subdivision(s) to fully appraise the
applicants of the Company's project(s). The sponsoring Branch
Manager shall see to it that the applicants are supplied with all
the necessary materials for selling such as maps, price lists,
brochures, etc.. After undergoing the orientation seminar, the
sponsoring Branch Manager shall closely observe, evaluate and
monitor the applicant's working performance, reliability, and
responsibility. In the event of a sale, any commission owing to a
Sales Agent of the Company who fails to comply with all of the
above requirements shall be withheld until such time as the
requirements are all fulfilled.
B) PROMOTION OF AGENTS TO BRANCH MANAGERS:
Branch Managers shall be appointed from among the ranks of the
Company's Sales Agent except in those cases mentioned below. Any
Branch Manager appointee is presumed to be a qualified Sales Agent
and to have been duly appointed as such.
The following are the requirements for promotion of Agents to
Branch Managers:
1. Candidate must have sold ten (10) option sales. However, the
following are exempted from the Management's requirements;
In the case of a newly promoted Area Sales Director on his first
month of operation and while organizing his Area sales staff, he
will be allowed to appoint Branch Managers from outside the
ranks of Company's sales agents. Thereafter, no exemption will
be allowed.
2. Recommendation of the candidate's Area Sales Director and Branch
Manager.
Should the candidate's Branch Manager deem it inadvisable to
give a favorable recommendation, he shall submit to the VP-Sales
Office within forty eight (48) hours after notice from the Sales
office his reasons. Failure to submit his comment shall give the
Sales office the right to submit and consider the candidate's
promotion without his recommendation;
3. Candidate must submit his Production Performance Background duly
accomplished by his Area Sales Director and Branch Manager;
4. Candidate must pass a screening (test, interview, and evaluation)
by the Sales office.
Upon compliance by the candidate with all the above requirements,
he shall be promoted to Branch Manager.
ARTICLE III - PROMOTION OF BRANCH MANAGER TO AREA SALES DIRECTOR
A Branch Manager shall be eligible for promotion to Area Sales
Director if he or she meets the following minimum qualifications:
a) He should at least be 21 years of age;
b) He should at least have six (6) months working residence with
the company on full time basis;
c) He must have been a consistent member of the Company's Top 20
Branch Managers;
d) He must be loyal, responsible and devoted to work;
e) He must have been able to maintain as a Branch Manager a maximum
of 10% back-out sales ratio six (6) months immediately preceding
his/her promotion;
f) He must have a proven managerial and supervisorial abilities
based on his past experience as Branch Manager or in some other
capacity;
g) He must have good moral character.
The Management reserves the right to add other qualifications which
it may deem proper. If called for by circumstances, Management may
also disregard any of the above requirements. Any Branch Manager
promoted as Area Sales Director shall be required to sign the
standard Contract for appointment as Area Sales Director.
___________________________________________________________________
ARTICLE IV - DUTIES AND OBLIGATIONS
A) FOR AGENTS (SE):
1. An agent should report regularly to the Branch Office where he
is assigned and should record his/her presence to the
attendance Logbook.
2. He shall see to it that he has all the necessary
materials which includes maps, Prospect's Appointment Slips
(PAS), call cards, price lists, etc. before seeing any prospect;
3. In case of a tripping to the Company's Subdivision, he should
notify his/her Branch Manager two(2) days in advance on any
intended trip for proper instructions and scheduling.
4. He should attend all meetings or functions of his/her Branch or
that of the Company when required.
5. He should not engage in any business which will compete with
FIL-LAND REALTY, INC.
6. He should come in proper attire (long sleeves with necktie or
short sleeve polobarong).
7. He should sell only Company project(s).
8. He should always serve his prospect continuously even after
closing the sale. He should see to it that all needs of the
buyer with the Company are attended to particularly with respect
to the signing of the buyer's contract whether it be a Contract
to Sell or deed of Absolute Sale.
9. He should always strive to satisfy all reasonable request of
sales prospects. However he should satisfy the request within
the context of the Company's Sales Policy and never on
exceptions.
10.It shall be his duty to follow up the requirements/documents of
his House and Lot buyers.
B) FOR BRANCH MANAGERS (BM):
1. A Branch Manager should report regularly to his Area Office
where he is assigned. In case he cannot come, he must leave
word with the Area secretary.
2. He should accomplish and submit to his Area Sales Director a
daily report of his plans for the day as well as a report of
his accomplishments the previous day.
3. He should see to it that all his sales materials are up to-date.
These materials are maps, Prospect's Appointment Slips (PAS),
call cards, price lists, brochures and others. A Branch Manager
shall also be required to submit Weekly Summary Report, a Weekly
Projection Report, and a monthly Performance Report;
4. For scheduling trips in the Company's subdivision(s), the Branch
Manager should accomplish in duplicate the Prospect's Appointment
Slip in collaboration with his Agent, a copy of the slip should
be given to the Sales Coordinator. The result of the appointment
should be stated in the said slip.
5. If a Branch Manager is appointed officer of the day (O.D.) but
fails to report for work on the specific date of assignment, any
walk-in client on that day shall automatically be assigned to
the O.D. for the succeeding day. Provided further that any Branch
Manager who is assigned to an office caller or walk-in client but
fails to show up for an appointment with said client (without
securing a proper substitute to take his place) shall not be
assigned walk-in or office-callers for one (1) month;
6. He must have at least five (5) producing agents.
7. He must also organize his own recruitment program to
continually augment his sales unit.
8. He should recommend qualified agents for promotion to Branch
Manager. Failure on his part to make such recommendation gives
the agent concerned the right to demand either a recommendation
or an explanation for his BM's refusal to do so.
9. He shall closely coordinate his agent's activities and shall
always accompany them in making follow-ups with prospects.
Under no circumstances should he send out his agents alone to
close a sale (for the agent's first three (3) sales).
10.He shall devise his own training program which shall include
classroom and field training. He may ask his Area Sales Director
for assistance.
11.He should come to the office in proper office attire - necktie,
long sleeve shirt or polo barong.
12.He must make sure that all requirements/documents of his agent's
House and Lot buyers specially with SSS, GSIS or Pag-IBIG loans,
are completed and submitted on or before the due date.
C) FOR Area Sales Directors:
1. An Area Sales Director should report regularly to the Division
Sales office.
2. The Area Sales Director should attend the weekly Salescom
Meeting and all other Meetings called by the Company.
3. He should meet the monthly production quota prescribed by the
Company and should always maintain a maximum back-out sales
ratio of 10%.
4. He should comply with all the report requirements of the Company.
5. He should always have five(5) full-time producing Branch Managers.
6. He should constantly follow-up his Branch Managers on their
recruitment, production and collection requirements.
7. He should formulate his own in-house training program based on
existing and approved training modules;
8. He should conduct a weekly sales meeting and a monthly general
meeting;
9. He should maintain a recruitment program to assure his branch a
steady reserve of sales agents;
10.He shall see to it that all policies of the Company are complied
with by members of his sales force.
11.He should come to the office at all times in proper office attire.
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